With regards to reopening visitation, the NYS Department of Health has set forth a revised guidance to expand visitation and/or activities. At this time, Highland Care Center is pleased to announce that we are eligible to reopen visitation! Due to the guidelines that we must meet to ensure the safety of our residents and staff, if we experience a covid 19 case, then we will have to pause visitation until posted otherwise. There is also a 14 day observation period of no visitation from when a resident arrives. Compassionate care visits are accepted. We thank you all and are excited to see the families and friends reunite. We appreciate your understanding.
Helping Services
We deliver the most advanced rehabilitation and specialty care available
with compassion and enthusiasm.
Resources
What are your visiting hours?
We recommend visiting from 8am until 8pm, after that time we lock our doors as most residents are asleep. But you are welcome to visit 24 hours a day. Please call in advance for after-hours visits to ensure access.
Is there any private space available to use?
You may reserve the activities lounge for any special events (birthday, holidays, meals) with notice.
Can children visit?
We encourage children to visit, however, we ask you to alert the charge nurse to anyone visiting the facility under the age 12.
Can we bring a family pet to the facility?
We would love for your family pet to come visit. Please remember to clean up after them and take the proper safety measures at all times. All pets are to be kept on a leash and should have all current vaccinations.
Now introducing:
walk in wednesdays
Highland Care Center will be holding our "walk in wednesdays" every Wednesday where we are hiring RNs, LPNS and CNAs.
It will be held every Wednesday from 12:00pm-4:00pm.
*Applicants must bring in their credentials.
Now introducing:
walk in wednesdays
Highland Care Center will be holding our "walk in wednesdays" every Wednesday where we are hiring RNs, LPNS and CNAs.
It will be held every Wednesday from 12:00pm-4:00pm.
*Applicants must bring in their credentials.
See What People Are Saying
-
This is my 3rd time around and I wouldn't go anywhere else but Highland care center because this place is the best at what they do.
Marc Riddick
I'm treated very well, food is super and I have no complaints, I am so happy I getting care from highland
Reynaldo Otero
My aunt is being treated so well shebkoves the care and feels happy and that is what matters. She always tells me the staff treats her so nice
Kumarie Hiralal
-
Mr.Victor was professional and a pleasant person to work with. He takes his job seriously and is more than willing to assist where needed. It was a pleasure having him... read more
Felicia blackwell
Kind and helpful and super amazing to all thank you
Arleen
Came to Highland not able to walk and now feeling amazing and walking great I'm am very appreciative. Always was accommodated.
Starasia Middleton
-
Everyone from the entrance to the nurses actually have been so pleasant. The staff is very personable and kind and caring. The facility is very nice and clean. I really... read more
Robin davis
The staff of Highland Care is ethical, efficient and have great communication skills I want to thank Patrick and Kafilat for going above and beyond when problems arise... read more
Carol Salas Salas
Customer service is extremely kind thank you
Alexis Alvino
-
The customer service is outstanding!
Jasmine IPerez
I would like to thank all of Highland for everything they have done for my mother. They gave her everything and treated her with respect and the highest level of... read more
Roy Williams
My mom received great care from highland Care center! I would highly recommend any other person that needs care to come here! Special thank you to Cristina, Sharon and Patrick... read more
Shelly Joseph
-
They took very good care of my uncle while he was there. From Stephanie in administration making sure the admission process went smoothly and that all my concerns were addressed... read more
Roxy
I have seen many nursing homes before in my life time but none have ever impressed me like highland care center has. The building is besutiful and the staff are... read more
Shadowstar Kenshi
I'm treated very kind and customer service is a pot better than I expected. Great place!
Israel Serrano
-
They were the best to me n my mom. Always courteous and respectful. Always going above and beyond. I appreciate victor, he has been the greatest making it easy to... read more
kyky birminghan
See What People Are Saying
-
Customer service is extremely kind thank you
-
I have seen many nursing homes before in my life time but none have ever impressed me like highland care center has. The building is besutiful and the staff are super kind. Care is top notch. So happy this is where i got my care from.
-
My mom received great care from highland Care center! I would highly recommend any other person that needs care to come here! Special thank you to Cristina, Sharon and Patrick and the doctors and Victor as well.
-
Everyone from the entrance to the nurses actually have been so pleasant. The staff is very personable and kind and caring. The facility is very nice and clean. I really appreciate that and I am happy my father is being well taken care of! Thank you highland I would for sure recommend over any other place!
-
This is my 3rd time around and I wouldn't go anywhere else but Highland care center because this place is the best at what they do.
-
I would like to thank all of Highland for everything they have done for my mother. They gave her everything and treated her with respect and the highest level of care. She passed peacefully without any worry and it's all thanks to Highland that she had the beat comfort leading to this point. I would never have changed her location from Highland because they truly care for their patients. She never had to complain in the last 5 years, Highland you are a special place and we will never forget the kindness and care you gave to my mother. Thank you from the bottom of my heart ❤
-
The staff of Highland Care is ethical, efficient and have great communication skills I want to thank Patrick and Kafilat for going above and beyond when problems arise , your exceptional service is appreciated. I highly recommend this agency to anyone who has a loved one and needs care .
-
I'm treated very kind and customer service is a pot better than I expected. Great place!
-
They took very good care of my uncle while he was there. From Stephanie in administration making sure the admission process went smoothly and that all my concerns were addressed to the nursing supervisor Courtney updating me on my uncles condition and keeping him comfortable. Clean, renovated facility with great staff. I would definitely recommend Highland Care Center to anyone seeking great care for their loved ones.
-
They were the best to me n my mom. Always courteous and respectful. Always going above and beyond. I appreciate victor, he has been the greatest making it easy to see my mom when I came from out of town. The visit set up is fantastic along with communication ?
