Personalized Approach

Our residents don’t live in our facility, we work in their home!

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With regards to reopening visitation, the NYS Department of Health has set forth a revised guidance to expand visitation and/or activities. At this time, Highland Care Center is pleased to announce that we are eligible to reopen visitation! Due to the guidelines that we must meet to ensure the safety of our residents and staff, if we experience a covid 19 case, then we will have to pause visitation until posted otherwise. There is also a 14 day observation period of no visitation from when a resident arrives. Compassionate care visits are accepted. We thank you all and are excited to see the families and friends reunite. We appreciate your understanding.

COVID-19 RESOURCES

Helping Services

We deliver the most advanced rehabilitation and specialty care available
with compassion and enthusiasm.

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Resources

What are your visiting hours?

We recommend visiting from 8am until 8pm, after that time we lock our doors as most residents are asleep. But you are welcome to visit 24 hours a day. Please call in advance for after-hours visits to ensure access.

Is there any private space available to use?

You may reserve the activities lounge for any special events (birthday, holidays, meals) with notice.

Can children visit?

We encourage children to visit, however, we ask you to alert the charge nurse to anyone visiting the facility under the age 12.

Can we bring a family pet to the facility?

We would love for your family pet to come visit. Please remember to clean up after them and take the proper safety measures at all times. All pets are to be kept on a leash and should have all current vaccinations.

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Smiling grandmother and granddaughter

Now introducing:
walk in wednesdays

Highland Care Center will be holding our "walk in wednesdays" every Wednesday where we are hiring RNs, LPNS and CNAs.

It will be held every Wednesday from 12:00pm-4:00pm.

*Applicants must bring in their credentials.

View Career Opportunities
high-land-zim
high-land-zim

Now introducing:
walk in wednesdays

Highland Care Center will be holding our "walk in wednesdays" every Wednesday where we are hiring RNs, LPNS and CNAs.

It will be held every Wednesday from 12:00pm-4:00pm.

*Applicants must bring in their credentials.

View Career Opportunities

See What People Are Saying

  • 5 star review  I would like to thank all of Highland for everything they have done for my mother. They gave her everything and treated her with respect and the highest level of... read more

    thumb Roy Williams

    5 star review  Customer service is extremely kind thank you

    thumb Alexis Alvino

    5 star review  Came to Highland not able to walk and now feeling amazing and walking great I'm am very appreciative. Always was accommodated.

    thumb Starasia Middleton

  • 5 star review  The customer service is outstanding!

    thumb Jasmine IPerez

    5 star review  The staff of Highland Care is ethical, efficient and have great communication skills I want to thank Patrick and Kafilat for going above and beyond when problems arise... read more

    thumb Carol Salas Salas

    5 star review  I have seen many nursing homes before in my life time but none have ever impressed me like highland care center has. The building is besutiful and the staff are... read more

    thumb Shadowstar Kenshi

  • 5 star review  I'm treated very kind and customer service is a pot better than I expected. Great place!

    thumb Israel Serrano

    5 star review  This is my 3rd time around and I wouldn't go anywhere else but Highland care center because this place is the best at what they do.

    thumb Marc Riddick

    5 star review  Mr.Victor was professional and a pleasant person to work with. He takes his job seriously and is more than willing to assist where needed. It was a pleasure having him... read more

    thumb Felicia blackwell

  • 5 star review  I'm treated very well, food is super and I have no complaints, I am so happy I getting care from highland

    thumb Reynaldo Otero

    5 star review  They were the best to me n my mom. Always courteous and respectful. Always going above and beyond. I appreciate victor, he has been the greatest making it easy to... read more

    thumb kyky birminghan

    5 star review  Kind and helpful and super amazing to all thank you

    thumb Arleen

  • 5 star review  Everyone from the entrance to the nurses actually have been so pleasant. The staff is very personable and kind and caring. The facility is very nice and clean. I really... read more

    thumb Robin davis

    5 star review  My aunt is being treated so well shebkoves the care and feels happy and that is what matters. She always tells me the staff treats her so nice

    thumb Kumarie Hiralal

    5 star review  My mom received great care from highland Care center! I would highly recommend any other person that needs care to come here! Special thank you to Cristina, Sharon and Patrick... read more

    thumb Shelly Joseph

  • 5 star review  They took very good care of my uncle while he was there. From Stephanie in administration making sure the admission process went smoothly and that all my concerns were addressed... read more

    thumb Roxy

See What People Are Saying

  • 5 star review  My aunt is being treated so well shebkoves the care and feels happy and that is what matters. She always tells me the staff treats her so nice

    thumb Kumarie Hiralal

  • 5 star review  The customer service is outstanding!

    thumb Jasmine IPerez

  • 5 star review  I would like to thank all of Highland for everything they have done for my mother. They gave her everything and treated her with respect and the highest level of care. She passed peacefully without any worry and it's all thanks to Highland that she had the beat comfort leading to this point. I would never have changed her location from Highland because they truly care for their patients. She never had to complain in the last 5 years, Highland you are a special place and we will never forget the kindness and care you gave to my mother. Thank you from the bottom of my heart ❤

    thumb Roy Williams

  • 5 star review  Everyone from the entrance to the nurses actually have been so pleasant. The staff is very personable and kind and caring. The facility is very nice and clean. I really appreciate that and I am happy my father is being well taken care of! Thank you highland I would for sure recommend over any other place!

    thumb Robin davis

  • 5 star review  Kind and helpful and super amazing to all thank you

    thumb Arleen

  • 5 star review  This is my 3rd time around and I wouldn't go anywhere else but Highland care center because this place is the best at what they do.

    thumb Marc Riddick

  • 5 star review  I have seen many nursing homes before in my life time but none have ever impressed me like highland care center has. The building is besutiful and the staff are super kind. Care is top notch. So happy this is where i got my care from.

    thumb Shadowstar Kenshi

  • 5 star review  Came to Highland not able to walk and now feeling amazing and walking great I'm am very appreciative. Always was accommodated.

    thumb Starasia Middleton

  • 5 star review  I'm treated very well, food is super and I have no complaints, I am so happy I getting care from highland

    thumb Reynaldo Otero

  • 5 star review  The staff of Highland Care is ethical, efficient and have great communication skills I want to thank Patrick and Kafilat for going above and beyond when problems arise , your exceptional service is appreciated. I highly recommend this agency to anyone who has a loved one and needs care .

    thumb Carol Salas Salas