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Frequently Asked Questions

We offer reasonable pricing health care plans, insurance packages based on financial conditions of clients.

01Should I tour your facility before admitting?

We recommend that you visit the facility prior to admission, to assure both the potential resident and family that Highland Care Center is the place to choose for your healthcare needs, however, it is not required. We would be happy to schedule a visit for you.

02How do I find out about activities provided for the resident?

03What role does Social Services play at Highland Care Center?

04How is the laundry done? Can family members take laundry home?

05What articles of clothing should we bring?

06Is there a limit to the number of people who can visit at one time?

07Is there any private space available to use?

08Can children visit?

09Can we bring a family pet to the facility?

10How often will a physician or health professional visit?

11Do I need to bring a negative covid test to visit?

12As a visitor, what should I prepare for my visit?

See What People Are Saying

  • My mom received great care from highland Care center! I would highly recommend any other person that needs care to come here! Special thank you to Cristina, Sharon and Patrick... read more

    Shelly Joseph Avatar Shelly Joseph

    Came to Highland not able to walk and now feeling amazing and walking great I'm am very appreciative. Always was accommodated.

    Starasia Middleton Avatar Starasia Middleton

    Everyone from the entrance to the nurses actually have been so pleasant. The staff is very personable and kind and caring. The facility is very nice and clean. I really... read more

    Robin davis Avatar Robin davis
  • Kind and helpful and super amazing to all thank you

    Arleen Avatar Arleen

    Customer service is extremely kind thank you

    Alexis Alvino Avatar Alexis Alvino

    My aunt is being treated so well shebkoves the care and feels happy and that is what matters. She always tells me the staff treats her so nice

    Kumarie Hiralal Avatar Kumarie Hiralal
  • The customer service is outstanding!

    Jasmine IPerez Avatar Jasmine IPerez

    I'm treated very well, food is super and I have no complaints, I am so happy I getting care from highland

    Reynaldo Otero Avatar Reynaldo Otero

    This is my 3rd time around and I wouldn't go anywhere else but Highland care center because this place is the best at what they do.

    Marc Riddick Avatar Marc Riddick
  • Mr.Victor was professional and a pleasant person to work with. He takes his job seriously and is more than willing to assist where needed. It was a pleasure having him... read more

    Felicia blackwell Avatar Felicia blackwell

    I have seen many nursing homes before in my life time but none have ever impressed me like highland care center has. The building is besutiful and the staff are... read more

    Shadowstar Kenshi Avatar Shadowstar Kenshi

    The staff of Highland Care is ethical, efficient and have great communication skills I want to thank Patrick and Kafilat for going above and beyond when problems arise... read more

    Carol Salas Salas Avatar Carol Salas Salas
  • I'm treated very kind and customer service is a pot better than I expected. Great place!

    Israel Serrano Avatar Israel Serrano

    They were the best to me n my mom. Always courteous and respectful. Always going above and beyond. I appreciate victor, he has been the greatest making it easy to... read more

    kyky birminghan Avatar kyky birminghan

    They took very good care of my uncle while he was there. From Stephanie in administration making sure the admission process went smoothly and that all my concerns were addressed... read more

    Roxy Avatar Roxy
  • I would like to thank all of Highland for everything they have done for my mother. They gave her everything and treated her with respect and the highest level of... read more

    Roy Williams Avatar Roy Williams

See What People Are Saying

  • Customer service is extremely kind thank you

    Alexis Alvino Avatar Alexis Alvino
  • The customer service is outstanding!

    Jasmine IPerez Avatar Jasmine IPerez
  • They took very good care of my uncle while he was there. From Stephanie in administration making sure the admission process went smoothly and that all my concerns were addressed to the nursing supervisor Courtney updating me on my uncles condition and keeping him comfortable. Clean, renovated facility with great staff. I would definitely recommend Highland Care Center to anyone seeking great care for their loved ones.

    Roxy Avatar Roxy
  • I'm treated very kind and customer service is a pot better than I expected. Great place!

    Israel Serrano Avatar Israel Serrano
  • Everyone from the entrance to the nurses actually have been so pleasant. The staff is very personable and kind and caring. The facility is very nice and clean. I really appreciate that and I am happy my father is being well taken care of! Thank you highland I would for sure recommend over any other place!

    Robin davis Avatar Robin davis
  • I'm treated very well, food is super and I have no complaints, I am so happy I getting care from highland

    Reynaldo Otero Avatar Reynaldo Otero
  • Kind and helpful and super amazing to all thank you

    Arleen Avatar Arleen
  • They were the best to me n my mom. Always courteous and respectful. Always going above and beyond. I appreciate victor, he has been the greatest making it easy to see my mom when I came from out of town. The visit set up is fantastic along with communication ?

    kyky birminghan Avatar kyky birminghan
  • I have seen many nursing homes before in my life time but none have ever impressed me like highland care center has. The building is besutiful and the staff are super kind. Care is top notch. So happy this is where i got my care from.

    Shadowstar Kenshi Avatar Shadowstar Kenshi
  • This is my 3rd time around and I wouldn't go anywhere else but Highland care center because this place is the best at what they do.

    Marc Riddick Avatar Marc Riddick

Highland Care Center Disclosure

PER DAY/PER BED RATES; PRIVATE PAY RATE, PRIVATE ROOM $415.00. SEMI-PRIVATE ROOM $320.00.OWNERSHIP INFO;LICHTSCHEIN,DAVID.OSTREICHER,ADAM.OSTREICHER,JACLYN.OSTREICHER,LARA.OSTREICHER,MARC.OSTREICHER,MATTHEW.OSTREICHER,MILTON.OSTREICHER,REBECCA. LANDLORD;91-31 REALTY LLC. VENDOR INFO; LABORATORY: CENTERS LAB.PHARMACY: PHARMSCRIPT.X-RAY: NOAH DIAGNOSTICS.ELEVATORS: SIGNATURE ELEVATOR.SEWER & DRAIN: CITYWIDE SEWER AND DRAIN.HVAC: QUINSTAR, JC NATIONAL.FIRE DRILL: PRISON LLC/BEN KAMINETSKY.BOILER: ABILENE.INC.GENERATOR: GENERATOR SERVICE.SUPPLIES: GRAINGER/CORNER HARDWARE.BACKFLOW: B-FLOW PRO/ELI.ID CARDS: METROPOLITAN DATA SOLUTIONS.ELECTRICIAN: DAVEN ELECTRIC.SEWER PUMP: UNITED ELECTRIC POWER.WINDOW CLEANER: SYPDER.KEYFOB: SMD/INC.SECURITY: ALBORO NATIONAL.FIRESAFETY: A&E PROTECTOR SERVICE.EQUIPMENT SERVICING: KIMTECH.FIRE ALARM SYSTEM: TIKVA SECURITY.CHEMICAL: METRO GROUP.SPRINKLER SYSTEM: WNW FIRE SUPPRESSION, LUND.EXTERMINATOR: A-LIMINATE.WASTE REMOVAL: CITY WASTE LLC.GATE SERVICE: GUARDIAN GATE.SECURITY BOOTH: GUARDIAN BOOTH. ROOFER: PETER DALAN. LAWN SPRINKLERS: PACIFIC LAWN SPRINKLERS.PLUMBER: J.V. MECH, LLC.SNOWPLOWING: WAYNE MARSHALL DUMPSTER: GREEN BAY.MEDICAL SUPPLIES: SHANE MEDICAL.TELEPHONE/INTERNET: FRENKEL COMMUNICATION.AMBULETTES/AMBULANCE: TWCA, UPWARD.STAFFING AGENCIES: TOWNE,MERIDIAN,COUNTY,EMPRO,FIVE STAR