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Frequently Asked Questions

We offer reasonable pricing health care plans, insurance packages based on financial conditions of clients.

01Should I tour your facility before admitting?

We recommend that you visit the facility prior to admission, to assure both the potential resident and family that Highland Care Center is the place to choose for your healthcare needs, however, it is not required. We would be happy to schedule a visit for you.

02How do I find out about activities provided for the resident?

03What role does Social Services play at Highland Care Center?

04How is the laundry done? Can family members take laundry home?

05What articles of clothing should we bring?

06Is there a limit to the number of people who can visit at one time?

07Is there any private space available to use?

08Can children visit?

09Can we bring a family pet to the facility?

10How often will a physician or health professional visit?

11Do I need to bring a negative covid test to visit?

12As a visitor, what should I prepare for my visit?

13Can I take a COVID test at the facility?

See What People Are Saying

  • Kind and helpful and super amazing to all thank you

    thumb Arleen

    I have seen many nursing homes before in my life time but none have ever impressed me like highland care center has. The building is besutiful and the staff are... read more

    thumb Shadowstar Kenshi

    They were the best to me n my mom. Always courteous and respectful. Always going above and beyond. I appreciate victor, he has been the greatest making it easy to... read more

    thumb kyky birminghan
  • Came to Highland not able to walk and now feeling amazing and walking great I'm am very appreciative. Always was accommodated.

    thumb Starasia Middleton

    I would like to thank all of Highland for everything they have done for my mother. They gave her everything and treated her with respect and the highest level of... read more

    thumb Roy Williams

    My mom received great care from highland Care center! I would highly recommend any other person that needs care to come here! Special thank you to Cristina, Sharon and Patrick... read more

    thumb Shelly Joseph
  • Everyone from the entrance to the nurses actually have been so pleasant. The staff is very personable and kind and caring. The facility is very nice and clean. I really... read more

    thumb Robin davis

    The staff of Highland Care is ethical, efficient and have great communication skills I want to thank Patrick and Kafilat for going above and beyond when problems arise... read more

    thumb Carol Salas Salas

    Mr.Victor was professional and a pleasant person to work with. He takes his job seriously and is more than willing to assist where needed. It was a pleasure having him... read more

    thumb Felicia blackwell
  • My aunt is being treated so well shebkoves the care and feels happy and that is what matters. She always tells me the staff treats her so nice

    thumb Kumarie Hiralal

    The customer service is outstanding!

    thumb Jasmine IPerez

    Customer service is extremely kind thank you

    thumb Alexis Alvino
  • I'm treated very kind and customer service is a pot better than I expected. Great place!

    thumb Israel Serrano

    They took very good care of my uncle while he was there. From Stephanie in administration making sure the admission process went smoothly and that all my concerns were addressed... read more

    thumb Roxy

    This is my 3rd time around and I wouldn't go anywhere else but Highland care center because this place is the best at what they do.

    thumb Marc Riddick
  • I'm treated very well, food is super and I have no complaints, I am so happy I getting care from highland

    thumb Reynaldo Otero

See What People Are Saying

  • They took very good care of my uncle while he was there. From Stephanie in administration making sure the admission process went smoothly and that all my concerns were addressed to the nursing supervisor Courtney updating me on my uncles condition and keeping him comfortable. Clean, renovated facility with great staff. I would definitely recommend Highland Care Center to anyone seeking great care for their loved ones.

    thumb Roxy
  • My mom received great care from highland Care center! I would highly recommend any other person that needs care to come here! Special thank you to Cristina, Sharon and Patrick and the doctors and Victor as well.

    thumb Shelly Joseph
  • Mr.Victor was professional and a pleasant person to work with. He takes his job seriously and is more than willing to assist where needed. It was a pleasure having him to assist me and my cousin. Mr. Victor Is truly an asset to you program.

    thumb Felicia blackwell
  • This is my 3rd time around and I wouldn't go anywhere else but Highland care center because this place is the best at what they do.

    thumb Marc Riddick
  • I would like to thank all of Highland for everything they have done for my mother. They gave her everything and treated her with respect and the highest level of care. She passed peacefully without any worry and it's all thanks to Highland that she had the beat comfort leading to this point. I would never have changed her location from Highland because they truly care for their patients. She never had to complain in the last 5 years, Highland you are a special place and we will never forget the kindness and care you gave to my mother. Thank you from the bottom of my heart ❤

    thumb Roy Williams
  • I'm treated very well, food is super and I have no complaints, I am so happy I getting care from highland

    thumb Reynaldo Otero
  • Kind and helpful and super amazing to all thank you

    thumb Arleen
  • My aunt is being treated so well shebkoves the care and feels happy and that is what matters. She always tells me the staff treats her so nice

    thumb Kumarie Hiralal
  • They were the best to me n my mom. Always courteous and respectful. Always going above and beyond. I appreciate victor, he has been the greatest making it easy to see my mom when I came from out of town. The visit set up is fantastic along with communication ?

    thumb kyky birminghan
  • Customer service is extremely kind thank you

    thumb Alexis Alvino