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Frequently Asked Questions

We offer reasonable pricing health care plans, insurance packages based on financial conditions of clients.

01Should I tour your facility before admitting?

We recommend that you visit the facility prior to admission, to assure both the potential resident and family that Medilodge of Capital Area is the place to choose for your healthcare needs, however, it is not required. We would be happy to schedule a visit for you.

02How do I find out about activities provided for the resident?

03What role does Social Services play at Highland Care Center?

04How is the laundry done? Can family members take laundry home?

05What articles of clothing should we bring?

06Is there a limit to the number of people who can visit at one time?

07Is there any private space available to use?

08Can children visit?

09Can we bring a family pet to the facility?

10How often will a physician or health professional visit?

11Do I need to bring a negative covid test to visit?

12As a visitor, what should I prepare for my visit?

13Can I take a COVID test at the facility?

See What People Are Saying

  • 5 star review  I have seen many nursing homes before in my life time but none have ever impressed me like highland care center has. The building is besutiful and the staff are... read more

    thumb Shadowstar Kenshi

    5 star review  I'm treated very well, food is super and I have no complaints, I am so happy I getting care from highland

    thumb Reynaldo Otero

    5 star review  Kind and helpful and super amazing to all thank you

    thumb Arleen
  • 5 star review  I would like to thank all of Highland for everything they have done for my mother. They gave her everything and treated her with respect and the highest level of... read more

    thumb Roy Williams

    5 star review  I'm treated very kind and customer service is a pot better than I expected. Great place!

    thumb Israel Serrano

    5 star review  Came to Highland not able to walk and now feeling amazing and walking great I'm am very appreciative. Always was accommodated.

    thumb Starasia Middleton
  • 5 star review  They took very good care of my uncle while he was there. From Stephanie in administration making sure the admission process went smoothly and that all my concerns were addressed... read more

    thumb Roxy

    5 star review  The customer service is outstanding!

    thumb Jasmine IPerez

    5 star review  My mom received great care from highland Care center! I would highly recommend any other person that needs care to come here! Special thank you to Cristina, Sharon and Patrick... read more

    thumb Shelly Joseph
  • 5 star review  Customer service is extremely kind thank you

    thumb Alexis Alvino

    5 star review  They were the best to me n my mom. Always courteous and respectful. Always going above and beyond. I appreciate victor, he has been the greatest making it easy to... read more

    thumb kyky birminghan

    5 star review  Everyone from the entrance to the nurses actually have been so pleasant. The staff is very personable and kind and caring. The facility is very nice and clean. I really... read more

    thumb Robin davis
  • 5 star review  The staff of Highland Care is ethical, efficient and have great communication skills I want to thank Patrick and Kafilat for going above and beyond when problems arise... read more

    thumb Carol Salas Salas

    5 star review  My aunt is being treated so well shebkoves the care and feels happy and that is what matters. She always tells me the staff treats her so nice

    thumb Kumarie Hiralal

    5 star review  Mr.Victor was professional and a pleasant person to work with. He takes his job seriously and is more than willing to assist where needed. It was a pleasure having him... read more

    thumb Felicia blackwell
  • 5 star review  This is my 3rd time around and I wouldn't go anywhere else but Highland care center because this place is the best at what they do.

    thumb Marc Riddick

See What People Are Saying

  • 5 star review  Kind and helpful and super amazing to all thank you

    thumb Arleen
  • 5 star review  Came to Highland not able to walk and now feeling amazing and walking great I'm am very appreciative. Always was accommodated.

    thumb Starasia Middleton
  • 5 star review  My mom received great care from highland Care center! I would highly recommend any other person that needs care to come here! Special thank you to Cristina, Sharon and Patrick and the doctors and Victor as well.

    thumb Shelly Joseph
  • 5 star review  They took very good care of my uncle while he was there. From Stephanie in administration making sure the admission process went smoothly and that all my concerns were addressed to the nursing supervisor Courtney updating me on my uncles condition and keeping him comfortable. Clean, renovated facility with great staff. I would definitely recommend Highland Care Center to anyone seeking great care for their loved ones.

    thumb Roxy
  • 5 star review  I have seen many nursing homes before in my life time but none have ever impressed me like highland care center has. The building is besutiful and the staff are super kind. Care is top notch. So happy this is where i got my care from.

    thumb Shadowstar Kenshi
  • 5 star review  The staff of Highland Care is ethical, efficient and have great communication skills I want to thank Patrick and Kafilat for going above and beyond when problems arise , your exceptional service is appreciated. I highly recommend this agency to anyone who has a loved one and needs care .

    thumb Carol Salas Salas
  • 5 star review  My aunt is being treated so well shebkoves the care and feels happy and that is what matters. She always tells me the staff treats her so nice

    thumb Kumarie Hiralal
  • 5 star review  I'm treated very kind and customer service is a pot better than I expected. Great place!

    thumb Israel Serrano
  • 5 star review  Customer service is extremely kind thank you

    thumb Alexis Alvino
  • 5 star review  The customer service is outstanding!

    thumb Jasmine IPerez